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Jalpa vs text chatbots
A text chatbot answers in a chat box. Jalpa answers the same questions by voice and text through a 3D avatar with an Australian voice, using only your own content, with data kept in Australia.
Last updated 6 Nov 2026
| Feature | Jalpa | Typical text chatbot |
|---|---|---|
| How it answers | Voice and text, with a talking 3D avatar | Text only |
| Where answers come from | Only your website and documents | Varies; some use general AI knowledge |
| Where data is kept | Azure Australia East | Often overseas |
| Leads | Collected with consent, shown in your portal | Varies |
| Set-up | Done for you by Smartfiz | Often do-it-yourself |
When a text chatbot is enough
If your visitors only need quick links and you do not mind where data is kept, a text chatbot may be all you need.
When Jalpa fits better
When you want a friendly face and voice for your brand, answers only from your own content, and data that stays in Australia. See pricing or browser 3D vs video avatars.