Use case · Government

An AI assistant for government websites

Jalpa gives residents plain answers from your public website and documents, by voice and text, with all data kept in Azure Australia East.

Last updated 6 Nov 2026

What your visitors can ask

  • How do I apply for a permit?
  • When is bin collection?
  • What are the opening hours?
  • Where do I find this form?

How it works

Smartfiz sets Jalpa up with your website and documents. A 3D avatar with an Australian voice answers on your site by voice and text, only from that content. When it does not know, it says so and offers a short form, and the lead arrives in your portal with the visitor’s consent.

See pricing, security and privacy, or how Jalpa compares with text chatbots.

Questions

Does the data leave Australia?

No. Jalpa, including its AI model, runs in Microsoft Azure Australia East.

Where is the data kept?

In Microsoft Azure Australia East. It is not used to train AI models.

How much does it cost?

From A$1,500 a month, plus a one-off set-up fee.

Want to see it on your own website?